Terms & Conditions
Acceptance of Terms
By accessing or using the Medino Pharmacy website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Online Consultations
All online consultations are reviewed by qualified healthcare professionals. Completing a consultation does not guarantee that a prescription or medication will be approved or supplied.
Orders and Payments
All orders are subject to availability and clinical approval where required. Payment must be completed before an order is processed and dispatched.
Prescription Medicines
Prescription-only medicines are supplied only after a successful clinical assessment. Patients must provide accurate and truthful medical information during the consultation process.
Delivery
We aim to dispatch orders promptly using trusted UK delivery partners. Delivery times are estimates and may vary due to circumstances beyond our control.
Returns and Refunds
Returns and refunds are handled in accordance with our Returns & Refund Policy. Due to patient safety regulations, medicines are generally non-returnable unless faulty, damaged, or supplied in error.
Limitation of Liability
Medino Pharmacy is not responsible for delays, losses, or damages resulting from incorrect information provided by customers, misuse of products, or events beyond our reasonable control.
Changes to These Terms
We may update these Terms & Conditions at any time. Any changes will be published on this page and take effect immediately upon posting.
Contact Us
If you have any questions about these Terms & Conditions, please contact the Medino Pharmacy support team for further assistance.